360dialog - 360dialog Hub Internal Error – Incident details

All systems operational

360dialog Hub Internal Error

Resolved
Partial outage
Started 9 months agoLasted 3 days

Affected

360dialog Infrastructure

Partial outage from 6:30 AM to 9:53 AM

360dialog Client Hub

Partial outage from 6:30 AM to 9:53 AM

360dialog Partner Hub

Partial outage from 6:30 AM to 9:53 AM

Partner API

Partial outage from 6:30 AM to 9:53 AM

Updates
  • Resolved
    Resolved

    The issue is resolved.

  • Monitoring
    Monitoring

    The hub is working as expected. We are now monitoring the situation.

  • Investigating
    Investigating

    We are aware of a loading issue with the 360dialog Hub. Our engineering team is currently working on this issue.