360Dialog - Some disruptions: Cloud API – Incident details

All systems operational

Some disruptions: Cloud API

Resolved
Operational
Started over 1 year agoLasted 1 day

Affected

Meta Infrastructure

Operational from 5:43 AM to 5:56 AM

WhatsApp Cloud API (Message Delivery)

Operational from 5:43 AM to 5:56 AM

Updates
  • Resolved
    Resolved

    Meta have observed that intermittent Cloud API issues reported earlier was a false-positive, and it was not blocking legit businesses from sending/receiving messages. Thank you for your patience.

  • Investigating
    Investigating

    Meta team is currently experiencing intermittent Cloud API registration issues impacting sending/receiving messages on Cloud API.

    This issue started around Nov 15.

    Meta's engineering teams are investigating the issue. We will provide an update soon.