Some disruptions: Cloud API - Incident details - 360dialog

Started

November 21, 2023 at 5:43 AM

Status

Resolved after 1 day

Impact

Operational

Affected

Meta Infrastructure

WhatsApp Cloud API (Message Delivery)

Resolved
November 22, 2023 at 5:56 AM
Resolved
November 22, 2023 at 5:56 AM
Meta have observed that intermittent Cloud API issues reported earlier was a false-positive, and it was not blocking legit businesses from sending/receiving messages. Thank you for your patience.
Investigating
November 21, 2023 at 5:43 AM
Investigating
November 21, 2023 at 5:43 AM
Meta team is currently experiencing intermittent Cloud API registration issues impacting sending/receiving messages on Cloud API.

This issue started around Nov 15.

Meta's engineering teams are investigating the issue. We will provide an update soon.