360dialog - Some disruptions to WhatsApp API (Internal Server Error) – Incident details

All systems operational

Some disruptions to WhatsApp API (Internal Server Error)

Resolved
Operational
Started about 3 years agoLasted less than a minute

Affected

360dialog Infrastructure

Operational from 9:33 AM to 9:33 AM

360dialog WhatsApp Business API

Operational from 9:33 AM to 9:33 AM

Updates
  • Resolved
    UTC
    Resolved

    We are aware of an issue that is impacting our WhatsApp API. When attempting to send messages, you will get the error: "500 Internal Server Error"

    Our engineering team has fixed the issue and now all systems are operational.