360dialog - Meta issue impacting Business' Display Names – Incident details

All systems operational

Meta issue impacting Business' Display Names

Resolved
Degraded performance
Started about 1 year agoLasted 3 days

Affected

Meta Infrastructure

Degraded performance from 5:43 PM to 7:28 AM

WhatsApp Business Account Management (Meta Business Manager)

Degraded performance from 5:43 PM to 7:28 AM

Updates
  • Resolved
    Resolved

    Meta have resolved this issue.
    The WhatsApp Business Account Management service is up and running with no known issues.

  • Investigating
    Investigating

    Meta are currently experiencing major disruption impacting the Business' Display Names on WhatsApp Business API. This issue started at July 13th, 12:14 p.m UTC. Meta engineering teams are investigating the issue.

    See Meta's Status page for more information and updates