Meta issue impacting Business' Display Names - Incident details - 360Dialog - Status

Meta issue impacting Business' Display Names

Resolved

Degraded performance

Started about 3 years agoJuly 17, 2023Lasted 3 daysJuly 17, 20235:43 PMJuly 20, 20237:28 AMUTC

Affected

Meta Infrastructure

WhatsApp Business Account Management (Meta Business Manager)

Updates

Resolved
July 20, 2023 at 7:28 AMUTC
Resolved
July 20, 2023 at 7:28 AMUTC
Meta have resolved this issue.
The WhatsApp Business Account Management service is up and running with no known issues.
Investigating
July 17, 2023 at 5:43 PMUTC
Investigating
July 17, 2023 at 5:43 PMUTC
Meta are currently experiencing major disruption impacting the Business' Display Names on WhatsApp Business API. This issue started at July 13th, 12:14 p.m UTC. Meta engineering teams are investigating the issue.

See Meta's Status page for more information and updates