- - Issue with Meta Graph API – Incident details

All systems operational

Issue with Meta Graph API

Resolved
Degraded performance
Started over 3 years agoLasted about 16 hours

Affected

360dialog Infrastructure

Degraded performance from 2:57 PM to 6:34 AM

360dialog Partner Hub

Degraded performance from 2:57 PM to 6:34 AM

Meta Infrastructure

Degraded performance from 2:57 PM to 6:34 AM

WhatsApp On-Premise API (Message Delivery)

Degraded performance from 2:57 PM to 6:34 AM

Updates
  • Resolved
    Resolved

    The issue is now resolved.

  • Investigating
    Investigating

    We are aware of an issue with the Meta Graph API that is impacting the 360dialog Hub (number onboarding, migrations and status updates). Our engineering team is currently investigating with Meta Support.