360dialog - Webhook for template events not arriving – Incident details
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WhatsApp Cloud API (Message Delivery) experiencing degraded performance
Webhook for template events not arriving
Resolved
Operational
Started 8 months ago
Lasted 1 day
Affected
360dialog Infrastructure
Partial outage from 11:00 PM to 11:00 AM
Partner API
Partial outage from 11:00 PM to 11:00 AM
Updates
Resolved
March 22, 2024 at 11:00 AM
Resolved
March 22, 2024 at 11:00 AM
Issue resolved
Monitoring
March 22, 2024 at 10:00 AM
Monitoring
March 22, 2024 at 10:00 AM
Issue is now fixed. All of the queued webhook events processed, new webhook events will be processed at normal pace. We are monitoring the situation.
Investigating
March 20, 2024 at 11:00 PM
Investigating
March 20, 2024 at 11:00 PM
We are currently investigating an issue with template events webhook not arriving
