360dialog - Some disruptions to Payment Services – Incident details

All systems operational

Some disruptions to Payment Services

Resolved
Degraded performance
Started over 2 years agoLasted about 2 hours

Affected

360dialog Infrastructure

Degraded performance from 9:48 AM to 11:58 AM

360dialog Payments System

Degraded performance from 9:48 AM to 11:58 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved.

  • Investigating
    UTC
    Investigating

    We are aware of an issue that is impacting our payment system. Some customers may not be able to add payment methods or retrieve invoices. Our engineering team is currently investigating it and we'll update again as soon as possible.