Some disruptions: Cloud API

Resolved

Operational

Started over 2 years agoNovember 21, 2023Lasted 1 day5:43 AMNovember 22, 20235:56 AMUTC

Affected

Meta Infrastructure

WhatsApp Cloud API (Message Delivery)

Updates

Resolved
November 22, 2023 at 5:56 AMUTC
Resolved
November 22, 2023 at 5:56 AMUTC
Meta have observed that intermittent Cloud API issues reported earlier was a false-positive, and it was not blocking legit businesses from sending/receiving messages. Thank you for your patience.
Investigating
November 21, 2023 at 5:43 AMUTC
Investigating
November 21, 2023 at 5:43 AMUTC
Meta team is currently experiencing intermittent Cloud API registration issues impacting sending/receiving messages on Cloud API.

This issue started around Nov 15.

Meta's engineering teams are investigating the issue. We will provide an update soon.

360dialog - Some disruptions: Cloud API – Incident details