360dialog - Some disruptions with messaging (Cloud API) – Incident details

All systems operational

Some disruptions with messaging (Cloud API)

Resolved
Major outage
Started almost 3 years agoLasted 20 minutes

Affected

Meta Infrastructure

Major outage from 6:39 AM to 6:58 AM

WhatsApp Cloud API (Message Delivery)

Major outage from 6:39 AM to 6:58 AM

Updates
  • Resolved
    UTC
    Resolved

    The service is up and running with no known issues.

  • Investigating
    UTC
    Investigating

    Meta is currently experiencing major disruption impacting sending messages on WhatsApp Cloud API.

    They are currently experiencing major disruption impacting message delivery on WhatsApp Cloud API. This issue started at 2023-08-21 23:24:41 PDT. Their engineering teams are investigating the issue. They will provide another update within 1 hour or sooner if additional information is available.