Messaging service impacted for multiconnect deployments (on-premise)

Resolved

Degraded performance

Started 10 months ago Lasted about 2 hours

Affected

360dialog Infrastructure

360dialog WhatsApp Business API

Updates

Resolved
July 26, 2023 at 6:01 PM
Resolved
July 26, 2023 at 6:01 PM
The issue has been resolved.
Investigating
July 26, 2023 at 3:32 PM
Investigating
July 26, 2023 at 3:32 PM
There is an issue which is impacting message sending for WhatsApp On-Premise multiconnect deployments. Our engineering team are currently investigating it.