Internal Error in the Hub

Resolved

Major outage

Started 11 months ago Lasted about 3 hours

Affected

360dialog Infrastructure

360dialog WhatsApp Business API

WhatsApp Business API Number Setup

360dialog Partner Hub

Partner API

Partner Webhooks

Updates

Resolved
June 08, 2023 at 9:09 AM
Resolved
June 08, 2023 at 9:09 AM
The issue with Hub access is now resolved. Due to some server errors, the Hub was not able to be accessed for about 1.5 hours between 6am~7.30am UTC. If you continue to face errors with your Hub account, kindly create a support ticket with us.
Monitoring
June 08, 2023 at 7:15 AM
Monitoring
June 08, 2023 at 7:15 AM
The hub is working as expected. We are now monitoring the situation.
Investigating
June 08, 2023 at 6:07 AM
Investigating
June 08, 2023 at 6:07 AM
When accessing the hub, an error returnsInternal Error. We are currently investigating this incident.