360dialog - Some disruptions to Embedded Signup flow – Incident details

All systems operational

Some disruptions to Embedded Signup flow

Resolved
Degraded performance
Started almost 4 years agoLasted 5 days

Affected

360dialog Infrastructure

Degraded performance from 2:26 PM to 9:54 AM

360dialog Partner Hub

Degraded performance from 2:26 PM to 9:54 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue is now resolved.

  • Monitoring
    UTC
    Monitoring

    We have deployed a fix and are continuing to monitor for further issues.

  • Identified
    UTC
    Identified

    We are aware that the issue is not yet resolved for all users. We will update again shortly.

  • Resolved
    UTC
    Resolved

    The issue is now resolved.

  • Identified
    UTC
    Identified

    We have identified the issue. Please wait for new updates, which will be shared here as soon as they are available. We do not have an ETA for resolution at the moment.

  • Investigating
    UTC
    Investigating

    We are receiving reports that some users are unable to launch the Embedded Signup flow. Our engineering teams are investigating this issues now. Please wait for new updates, which will be shared here as soon as they are available. We do not have an ETA for resolution at the moment.