360Dialog - Some disruptions to Messaging – Details zu Vorfällen

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Some disruptions to Messaging

Analyse
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Betroffen

360dialog Infrastructure

Beeinträchtigte Leistung aus 5:12 PM zu 12:00 AM

360dialog WhatsApp Business API

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Meta-Infrastruktur

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WhatsApp Cloud API (Nachrichtenübermittlung)

Beeinträchtigte Leistung aus 5:12 PM zu 12:00 AM

Aktualisierung
  • Update
    UTC
    Update

    This issue is still under investigation with Meta; we will share more updates as soon as we have them.

  • Update
    UTC
    Update

    We have applied a temporary workaround for messaging. The issue is escalated and under investigation with Meta, and we will share more updates as they become available.

  • Update
    UTC
    Update

    Our L3 Messaging team is actively investigating the issue. We will provide another update shortly as more information becomes available.



  • Analyse
    UTC
    Analyse

    We are aware of an issue that is impacting our Messaging.
    Customers are reporting Authorization Errors when trying to send messages.
    Our engineering team is currently investigating it. We'll update again as soon as we have more information.