360Dialog - Meta incident - Webhook registration failing for newly created numbers – Details zu Vorfällen

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Meta incident - Webhook registration failing for newly created numbers

Gelöst
Beeinträchtigte Leistung
Aufgetreten am vor 7 MonatenDauerte 26 Stunden 54 Minuten

Betroffen

360dialog Infrastructure

Betriebsbereit aus 9:52 AM zu 12:46 PM

360dialog WhatsApp Business API

Betriebsbereit aus 9:52 AM zu 12:46 PM

Einrichtung der WhatsApp Business API-Nummer

Betriebsbereit aus 9:52 AM zu 12:46 PM

360dialog-Client-Hub

Betriebsbereit aus 9:52 AM zu 12:46 PM

360dialog-Partner-Hub

Betriebsbereit aus 9:52 AM zu 12:46 PM

Partner-API

Betriebsbereit aus 9:52 AM zu 12:46 PM

Aktualisierung
  • Gelöst
    UTC
    Gelöst
    This incident has been resolved.
  • Identifizierung
    UTC
    Identifizierung

    We have found the potential root cause on Meta side and are waiting on Meta engineers to confirm.

    We will update again soon.

  • Update
    UTC
    Update

    We are closely monitoring the situation and awaiting updates from Meta.

  • Update
    UTC
    Update

    We are closely monitoring the situation and awaiting updates from Meta.

  • Update
    UTC
    Update

    We are closely monitoring the situation and awaiting updates from Meta.


  • Update
    UTC
    Update

    We are awaiting updates from Meta investigation.

  • Update
    UTC
    Update

    We are closely monitoring the situation and awaiting updates from Meta.

  • Analyse
    UTC
    Analyse

    We are recieving an unknown error from Meta while registering the webhook URL for newly created numbers.

    We are monitoring the situation closely and waiting on Meta.