360Dialog - Issue with Template Manager – Details zu Vorfällen

Alle Systeme betriebsbereit

Issue with Template Manager

Gelöst
Beeinträchtigte Leistung
Aufgetreten am vor fast 4 JahrenDauerte 51 Minuten

Betroffen

360dialog Infrastructure

Beeinträchtigte Leistung aus 10:47 AM zu 11:39 AM

360dialog-Partner-Hub

Beeinträchtigte Leistung aus 10:47 AM zu 11:39 AM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    The issue is now resolved.

  • Analyse
    UTC
    Analyse

    We are aware of an issue that is preventing users from creating Templates. Our engineering team is currently investigating it. Please wait for new updates, which will be shared here as soon as they are available.

    Details: When creating a Template message, you might get the error: `Invalid payload ({"error":{"message":"Error validating access token: The user has not authorized application x.","type":"OAuthException","code":190,"errorsubcode":458,"fbtraceid":"y"}}) `