360Dialog - Issue with Template Manager – Details zu Vorfällen

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Issue with Template Manager

Gelöst
Beeinträchtigte Leistung
Aufgetreten am vor fast 3 JahrenDauerte etwa 4 Stunden

Betroffen

360dialog Infrastructure

Beeinträchtigte Leistung aus 8:34 AM zu 12:47 PM

360dialog-Partner-Hub

Beeinträchtigte Leistung aus 8:34 AM zu 12:47 PM

Aktualisierung
  • Gelöst
    Gelöst

    The issue has been identified and fixed.

    Please accept our apologies for any inconvenience that this may have caused.

  • Analyse
    Analyse

    We are aware of an issue that is preventing users from creating Templates. Our engineering team is currently investigating it. Please wait for new updates, which will be shared here as soon as they are available.

    Details: When creating a Template message, you might get the error: `Invalid payload ({"error":{"message":"Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.","type":"OAuthException","code":190,"errorsubcode":460,"fbtraceid":"x"}}) `