360Dialog - Issue affecting MultiConnect instances – Details zu Vorfällen

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Issue affecting MultiConnect instances

GelöstTeilausfall1 Stunde 44 Minuten

Betroffen

360dialog Infrastructure

Teilausfall aus 11:04 AM zu 12:49 PM

360dialog WhatsApp Business API

Teilausfall aus 11:04 AM zu 12:49 PM

  • GelöstUTC

    The issue is now resolved.

  • IdentifizierungUTC

    We have identified the issue and are working on a fix.

  • AnalyseUTC

    We are currently aware of an issue affecting our MultiConnect instances. Affected numbers will get an error `error":"HTTPSConnectionPool(host='x', port=443): Max retries exceeded with url: /v1/messages` when trying to send messages. Our Engineering team is currently investigating.