Some disruptions to Messaging

Gelöst

Beeinträchtigte Leistung

Aufgetreten am vor mehr als 1 Jahr Dauerte etwa 2 Stunden

Betroffen

360dialog Infrastructure

360dialog WhatsApp Business API

Aktualisierung

Gelöst
August 04, 2022 um 16:59
Gelöst
August 04, 2022 um 16:59
The issue is now resolved ✅

Due an incident in our Redis cluster, our Callback Service stopped working properly. Actions were taken and operability of services has been normalized.
Überprüfung
August 04, 2022 um 15:28
Überprüfung
August 04, 2022 um 15:28
We have fixed the issue. We are continuing to monitor the situation.
Analyse
August 04, 2022 um 14:44
Analyse
August 04, 2022 um 14:44
We are aware of an issue that is impacting our messaging service. Our engineering team is currently investigating it with priority and we'll update again as soon as possible.