360Dialog - Some disruptions to Embedded Signup – Details zu Vorfällen

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Some disruptions to Embedded Signup

GelöstBeeinträchtigte Leistung264 Stunden 4 Minuten

Betroffen

Meta-Infrastruktur

Beeinträchtigte Leistung aus 2:11 PM zu 2:16 PM

Eingebettete Anmeldung

Beeinträchtigte Leistung aus 2:11 PM zu 2:16 PM

  • GelöstUTC

    The Embedded Signup process has been stabilized.

  • AnalyseUTC

    We are aware of an issue that is impacting the Embedded Signup process. If the Embedded Signup flow is aborted before completion, we incorrectly receive a success callback from FB / Meta servers and the user will be logged into the 360dialog Hub. There, they will see a message "we are setting up your number" indefinitely.

    If this happens, we suggest:

    • Log out of the 360dialog Hub
    • Redo the ES flow

    Facebook / Meta are currently investigating the issue.