360dialog - 360dialog Sandbox number unresponsive – Incident details

All systems operational

360dialog Sandbox number unresponsive

Resolved
Partial outage
Started over 2 years agoLasted 4 days

Affected

360dialog Infrastructure

Partial outage from 6:06 PM to 12:06 PM

360dialog Sandbox

Partial outage from 6:06 PM to 12:06 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue is now resolved.

  • Identified
    UTC
    Identified

    We are aware of an issue that is affecting the 360dialog Sandbox. When you type the message "Start", you will not receive a test API KEY. Our engineering team have applied a fix which is due to be deployed early next week (starting 18th December 2023)