Some disruptions with messaging (On Premise)
- Resolved · UTC
Meta have advised that the fix for disruptions impacting message sending, caused by coreapps being stuck on the WhatsApp On-Premise API, has been deployed. This issue has now been mitigated as of 11 August, 6:06 AM PST on the new version 2.49.3. Affected numbers will be upgraded to 2.49.3 in due course.
See Meta's Status page for more information and updates.
- Monitoring · UTC
We are still awaiting further updates from Meta in regards to this issue.
See Meta's Status page for more information and updates.
- Identified · UTC
Meta has targeted an edge case that can cause message sending disruptions and have a temporary mitigation for the issue. Their engineering team is continuing to work on a long-term plan.
See Meta's Status page for more information and updates.
- Investigating · UTC
Meta is currently experiencing some disruption impacting sending messages on WhatsApp On-Premise API. Clients will receive an error when sending template message:
"Message failed to send because there were one or more errors related to your payment method."Their engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.