360Dialog - Some disruptions: Cloud API – Incident details

All systems operational

Some disruptions: Cloud API

Resolved
Degraded performance
Started almost 2 years agoLasted about 10 hours

Affected

Meta Infrastructure

Degraded performance from 4:15 PM to 1:49 AM

WhatsApp On-Premise API (Message Delivery)

Degraded performance from 4:15 PM to 1:49 AM

Updates
  • Resolved
    Resolved

    Meta has fixed the disruptions impacting receiving incoming messages on Whats App Cloud API and this issue is now mitigated as of July 18th 2023, at 11:42 (GMT-3). Thank you for your patience.

    See Meta's Status page for more information and updates

  • Investigating
    Investigating

    Meta is currently experiencing a disruption impacting receiving incoming messages, on WhatsApp Cloud API. This issue started at July 18th 2023, at 15:04 UTC. Meta engineering teams are investigating the issue.

    See Meta's Status page for more information and updates