We are receiving reports that Users are receiving error responses when trying to create Media Templates.
```
\"message\":\"HSM Template creation failed\",
\"type\":\"OAuthException\",
\"code\":200002,
\"errordata\":\"UserKarmaFilter \",
\"errorsubcode\":2388109,
\"istransient\":false,
\"errorusertitle\":\"Message Cannot Be Submitted\",
\"erroruser_msg\":\"This message template cannot be created.\",
```
This error response is coming directly from Meta servers. We have an open case with Meta Direct Support. We are awaiting for their feedback about the issue.