360Dialog - 360 Hub issue - Unable to update the Profile Image – Incident details

All systems operational

360 Hub issue - Unable to update the Profile Image

Resolved
Operational
Started over 4 years agoLasted 8 days

Affected

360dialog Infrastructure

Operational from 8:22 AM to 10:50 AM

360dialog Partner Hub

Operational from 8:22 AM to 10:50 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue is resolved.

  • Investigating
    UTC
    Investigating

    We are receiving some reports that there is an issue with the Profile Info section

    (such as Error: 403 GET https://www.googleapis.com/storage/v1/b/360publicuploads?projection=noAcl: logos-uploading@messagepipe-hub-production.iam.gserviceaccount.com does not have storage.buckets.get access to the Google Cloud Storage bucket.","http_code":400,"success":false}}

    We are currently investigating.