Meta have advised that the issue impacting message delivery is resolved.

If you are still experiencing a problem relating to this incident: please create a Support Ticket with us (Category: Messaging Has Completely Stopped Working) and we will assist you.

We are awaiting RCA from Meta.

Meta have advised that the issue impacting message delivery has now been resolved and the service has been restored.

Some WhatsApp API setups require a restart to fully restore the service. We are currently working on restarting all setups that require this action.

If you urgently require a restart, please create a Support Ticket with us (Category: Messaging Has Completely Stopped Working) and we will prioritize the restart for you.

Meta has confirmed that the problem is rooted in the WhatsApp Business Platform. We are working closely together with them to understand how to solve it as soon as possible. We will update this incident as soon as we have more information from Meta

You can recognize this issue if you try to perform certain operations like check contacts or send messages and you receive a response such as: errors":[{"code":1014,"title":"Internal error","details":"Connection timed out. Please check if wacore is running: x"}]} or "error": "HTTPSConnectionPool(host='x', port=443): Read timed out. (read timeout=20)"