All systems operational

Some disruptions to Messaging

Resolved
Degraded performance
Started over 1 year ago Lasted about 2 hours

Affected

360dialog Infrastructure
360dialog WhatsApp Business API
Updates
  • Resolved
    Resolved

    The issue is now resolved ✅

    Due an incident in our Redis cluster, our Callback Service stopped working properly. Actions were taken and operability of services has been normalized.

  • Monitoring
    Monitoring

    We have fixed the issue. We are continuing to monitor the situation.

  • Investigating
    Investigating

    We are aware of an issue that is impacting our messaging service. Our engineering team is currently investigating it with priority and we'll update again as soon as possible.